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Agentforce is here

Humans with Agents drive customer success together.

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What is an Agentforce Agent?

AI-Powered Agents for Smarter Business Operations

From handling customer support to coaching sales teams or enhancing shopping experiences, Agentforce Agents combine advanced reasoning with secure data access to deliver seamless, grounded, and efficient results.

 

With their ability to work autonomously within defined guardrails, they empower businesses to scale smarter, work faster, and achieve more.

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Want to give it a try?

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Explore the pre-built agents

With the integrated Salesforce prompt builder, you can train your own agents, or use a pre-built model that's ready to go.

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Sales Coach

Empower your sales team with a personal AI coach. The Sales Coach Agent delivers tailored role-plays, teaches pitch strategies, and sharpens objection handling. It provides instant feedback grounded in CRM data, ensuring your team is ready to close every deal.

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Service Agent

Deliver exceptional 24/7 customer support with the Service Agent. Seamlessly manage inquiries across multiple channels, resolving issues faster. Backed by trusted data and Salesforce workflows, it ensures your customers receive consistent, reliable assistance.

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Personnal Shopper

Transform online shopping with the Personal Shopper Agent. Engage customers in personalized conversations, guide product searches, and recommend tailored options. Elevate the shopping experience, boost conversions, and foster loyalty with intelligent AI-powered service.

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Build your own agent

Unleash the full potential of Agentforce by creating AI agents tailored to your unique business needs. With the intuitive Agent Builder, you can define roles, set guardrails, and integrate with Salesforce workflows—no coding required. 

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