Beginning this summer, Salesforce is making phishing-resistant multi-factor authentication mandatory for all administrators and users with elevated permissions. In practice, this means the method favoured by Salesforce is the passkey. If your administrators do not set up a compliant method before the deadline, they will simply be locked out at login. Enforcement in production begins on July 20, 2026 and rolls out over fifteen days. Sandbox environments have already been subje

The term "CRM" is widely used in the business world, yet its practical implications are often misunderstood. In this article, we offer a clear and accessible definition of CRM, while highlighting its real impact on your business performance. What Is a CRM? CRM stands for Customer Relationship Management. It is a platform that centralizes all your customer information in one place: contact details, purchase history, synced emails, calendar events, sales opportunities, and supp